Shop with peace-of-mind
At Eagle Divers NI, we’re passionate about bringing the underwater world closer to you. Based in Northern Ireland, we offer a wide range of premium scuba gear, expert advice, and top-notch services for divers of all levels. Whether you're just starting your scuba journey or are an experienced explorer, we’re here to ensure you dive safely and comfortably. Dive in with us and discover the adventure that awaits beneath the waves!
Worry-free Returns
At Eagle Divers NI, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
Eligibility for Returns:
- Items must be returned within 30 days of delivery.
- Products must be unused, in their original condition, and include all tags, packaging, and accessories.
- Certain items, such as custom-made gear, undergarments, or clearance items, may be non-returnable. Please check the product description for details.
- Scuba Courses: Refunds for courses are only available if the course has not been started. Once the course has begun or the e-learning materials have been accessed, no refund will be provided.
- Contact our customer service team at [email address or phone number] to request a Return Authorization (RA).
- Pack your items securely and include your proof of purchase.
- Ship the return to the address provided with your RA instructions.
Refunds:
- Refunds will be processed to the original payment method within 7–10 business days of receiving your returned item.
- Shipping fees are non-refundable unless the return is due to a defective or incorrect item.
Exchanges:
If you’d like to exchange an item, please follow the return process above and place a new order for your desired item.
We aim to deliver your scuba gear as quickly and reliably as possible.
Shipping Options:
- Standard Shipping: Delivery within 5–7 business days.
- Express Shipping: Delivery within 2–3 business days.
- International Shipping: Available to select countries. Delivery times vary.
Shipping Costs:
Shipping fees are calculated based on your location and order size. Free shipping may be available for orders over [threshold amount].
Order Processing:
Orders are typically processed within 1–2 business days. You’ll receive a confirmation email with tracking information once your order ships.
International Orders:
- Customers are responsible for any customs duties, taxes, or fees incurred during shipping.
- Delivery times may vary depending on the destination country and customs processing.
Lost or Damaged Packages:
If your order arrives damaged or is lost in transit, please contact us at [email address or phone number] within 7 daysfor assistance.
For any additional questions about our Returns or Delivery policies, feel free to reach out to our customer support team. We’re here to help!
Shipping Costs
Shipping fees are calculated based on your location and order size. Free shipping may be available for orders over [threshold amount].
Order Processing:
Orders are typically processed within 1–2 business days. You’ll receive a confirmation email with tracking information once your order ships.
International Orders:
- Customers are responsible for any customs duties, taxes, or fees incurred during shipping.
- Delivery times may vary depending on the destination country and customs processing.
Lost or Damaged Packages:
If your order arrives damaged or is lost in transit, please contact us at [email address or phone number] within 7 days for assistance.
For any additional questions about our Returns or Delivery policies, feel free to reach out to our customer support team. We’re here to help!